FAQs
Which payment methods can I use?
Visa, Paypal, Klarna
How to contact customer support?
Please see 'Contact us' either in the HELP menu at the bottom of our site.
Can I cancel or amend an order once placed?
Due to our same day dispatch, orders can not be cancelled once place. Be sure to triple check the shipping details to avoid any issues.
How do I go about returning my order?
Please see the 'Exchanges and Returns' page for information on returns.
What does the Lifetime Warranty cover?
Our Lifetime Warranty covers manufacturing defects in materials or workmanship under normal use. This includes issues such as faulty hinges, structural frame defects, or manufacturing-related lens problems.
Veiw more information about our warranty here: Exchanges and Returns